1. What We Help With
- Account access and role setup
- Template configuration and workflow setup
- Credits usage, billing, and plan clarifications
- Issue investigation and platform troubleshooting
Support
Get help with onboarding, account setup, credits usage, workflows, and technical troubleshooting.
2. Support Channels
Share your clinic name, issue summary, and any relevant screenshots or timestamps through the Contact page for faster resolution.
3. Priority Handling
Clinical workflow blockers and access issues are prioritized. Include urgency and impact details so the support team can triage accurately.
4. Contact Support
Open a request via Contact.